A new pioneering in-home care service for the elderly and those with chronic illnesses has launched and is the first of its kind to be registered by the Care Quality Commission.
The mark of approval was granted on November 23rd from England's independent regulator for health and social care. The move marks an important step towards the recognition that digital platforms will play a critical role in provisioning and improving the quality, safety and transparency of home care to the elderly and people with chronic illnesses.
The Vida home care service uses sophisticated technology to match carers with clients throughout the Greater London area. The matching process takes into account multiple factors when assigning carers to clients including level of need, care specialization, location, culture, gender, interests and hobbies. Vida's platform goes far beyond matching clients to carers. Their sophisticated platform allows full transparency and insight into the entire care programme from the moment the carer is on their way to a client's home, to meal preparation and service to medication administration and ensuring important routines like exercise are carried out.
Vida's platform has been developed in response to the significant challenges faced within the NHS' broken £24 billion care sector. The current care system sees many elderly people either falling through the cracks, suffering from abuse or simply not receiving adequate levels of care. While the primary goal is to ensure the safety and well-being of their vulnerable clients, Vida's ultimate aim "is to ensure the transformation of the care industry so that everyone within the care network wins," says Naushard Jabir, Founder and CEO of Vida. "We want our carers to feel valued and respected, the families of our clients to feel reassured that their loved ones are safe and looked after and most importantly for our clients to receive the best quality care with high levels of continuity."
By digitising the care programme, Vida is able to ensure the quality, safety and consistency of the care services it offers. Unlike the traditional approach to care management which is manual and paper based and has at times resulted in life threatening errors, Vida's digital care platform ensures no room for error or ambiguity when it comes to the treatment of their clients.
Vida's launch comes off the back of a glowing review from their current clients and their families as well as the carers themselves who are being trained rigorously, treated with respect and paid above average wages to ensure they see caring as a valuable vocation.
With plans to expand across the UK in 2017 and to further build their platform to include integration for connected medical devices, Vida is poised to make a major and lasting impact on the care system in the UK and improve the lives of thousands of people in the process.